Privacy Policy

INFERENCE GLOBAL SOFTWARE DESIGN - FZCO collects personal information such as name, email address, cookies, and IP addresses, together with a record of your purchases — what you subscribed to, the amount, and the date — when you use our services. All payment details, including your card and billing address, are handled by Stripe; we do not collect or store them.

Collected information is used for service delivery, identity verification, payment processing, customer support, and fraud prevention.

Haruno does not use user data to train, fine-tune, develop, or improve generalized AI or machine-learning models. Prompts, financial workbooks and exports, files, documents, content from accounts you connect, and responses may be processed to provide the features you request and to operate, secure, troubleshoot, prevent abuse of, and account for usage of the service. Some content may be stored locally on your device. When a requested feature requires processing by Haruno services or an external AI model provider, the relevant content is transmitted only to carry out that request. Haruno does not transfer user data for the purpose of training or improving generalized AI or machine-learning models.

Haruno accesses Google data only after you connect and authorize your account, and only to provide features you request. OAuth tokens are stored in your device's secure credential storage, and synchronized Google data may be stored locally on your device. When a requested feature requires it, relevant Google user data is processed by Haruno services and may be transferred to an external AI model provider solely to provide that user-requested feature. Haruno does not use Google user data to train, fine-tune, develop, or improve generalized AI or machine-learning models, and does not transfer it for those purposes. Google-derived content processed by Haruno services may be retained in operational systems as necessary to provide, secure, troubleshoot, prevent abuse of, and account for usage of the service. Our use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.

Haruno accesses QuickBooks Online data only after you connect a company and authorize Haruno at Intuit, and only to provide features you request. When you ask about a connected company, Haruno reads its records and reports to answer you, such as accounts, customers, vendors, invoices, bills, payments and financial reports. Only when you ask for it does Haruno for Mac record invoices, estimates, bills, expenses, payments and contacts, update descriptive details of existing records, or email an invoice from that company; by default it asks you to approve each change first. Haruno for Windows only reads QuickBooks data and cannot change anything in QuickBooks.

If you connect a company on your Haruno dashboard, which Haruno for Mac uses, its authorization is stored encrypted on Haruno's servers so that Haruno can renew it with Intuit; your Mac receives only short-lived access that expires within the hour. Companies connected in Haruno for Windows belong to your organization's portfolio: their authorization is stored encrypted on Haruno's servers so that Haruno can renew it with Intuit, and it is never stored on your computer. QuickBooks connections made with earlier versions of Haruno for Windows stay on that computer until you connect the company again or remove it. Their QuickBooks data passes through Haruno's servers to your app and is not stored there. When a requested feature requires it, the relevant QuickBooks data is transmitted through Inferara's hosted API to an external AI model provider, solely to carry out that request; the hosted API does not store it. Reports, notes and conversations Haruno creates from QuickBooks data are stored locally on your device.

Haruno does not sell QuickBooks data, does not use it to train, fine-tune, develop, or improve generalized AI or machine-learning models, and does not share it with third parties for any other purpose. Haruno processes QuickBooks data as an independent controller to provide the features you request; it does not process that data on behalf of Intuit.

You can withdraw Haruno's access at any time: disconnect the company in Haruno for Mac or on your Haruno dashboard, which also asks Intuit to end Haruno's access; in Haruno for Windows, an organization admin chooses Disconnect from QuickBooks or Remove from portfolio in the CFO portfolio; or disconnect it in QuickBooks Online under Integrations, then Manage integrations, which for a company in your organization's portfolio ends access for everyone in the organization. Haruno then stops reading that company's data from QuickBooks. In Haruno for Windows, Remove connection in Settings › Connectors only removes the company from that computer. Haruno's servers do not store QuickBooks data; data on your device stays there until you delete it, as described in section 9.

Payments are processed entirely by Stripe. Your card details and billing address are entered with and held by Stripe; we do not receive or store them. We retain only a record of each transaction — the subscription purchased, the amount, and the date — linked to your account.

We use appropriate measures, such as SSL encryption, to prevent loss, theft, and unauthorized access to personal information.

Users have the right to request disclosure, correction, or deletion of their personal information. How to exercise the right to deletion, and what deletion covers, is described in section 9.

You can delete your account and personal data at any time from the dashboard: open Account and choose “Delete account and data”. Deletion takes effect immediately. If you can no longer sign in, email info@inferara.com from your account's address and we will complete the deletion within 30 days and confirm by reply. Open your account page

What is deleted: your name, email address, password, sign-in identities, profile photo, registered devices, the credential that gives the app access to AI models, and the account identifier attached to usage records. QuickBooks companies connected on your Haruno dashboard, and companies you added to your own portfolio without an organization, are disconnected and deleted with your account, after Haruno asks Intuit to end their access. Companies in an organization's portfolio stay with the organization. Any active subscription is cancelled immediately, without a refund.

What is kept, and why: dated usage and billing records — timestamps, amounts, and subscription — without your name or email address, for accounting and fraud prevention; and invoices held by Stripe for the period the law requires. No prompt or response content is stored on Inferara's systems, so there is none to delete.

What stays on your own device, which we cannot reach: connector sign-ins and any files you synced or downloaded. Before uninstalling, disconnect each connector in Settings and revoke Haruno's access at the provider (for Google at myaccount.google.com/permissions; for QuickBooks under Integrations, then Manage integrations, or, for a company in your organization's portfolio, an organization admin chooses Disconnect from QuickBooks in the CFO portfolio in Haruno for Windows; Microsoft, LinkedIn, Slack and Discord offer the same in their account settings). Then remove the app's data: on macOS, the .haruno folder in your home folder, the Haruno folder in ~/Library/Application Support, which holds your books, and the Keychain items whose name starts with com.inferara.haruno; on Windows, the HarunoClient and Haruno folders under %LOCALAPPDATA% and the Credential Manager entries whose name starts with com.inferara.vibe-checker. Synced cloud files live inside those folders.

We use Google Analytics 4 to understand how our site is used. It loads under Google Consent Mode with analytics storage denied by default; analytics cookies are set only after you accept via the cookie banner, and you can decline at any time without affecting your experience.

The help assistant on our website answers questions about Haruno. We store the messages you send it and its answers, the language you chose, your browser's user agent, and a one-way hash of your IP address (not the address itself) so we can improve our answers and prevent abuse. Your messages are processed by our AI service providers only to produce answers. Any contact details you choose to give the assistant or its contact form are used to follow up with you. Please do not share sensitive or confidential information in the chat. You can ask us to delete your conversations and contact details at any time using the contact information below.

Contact for Privacy Inquiries: info@inferara.com